Shipping Policy

Last Updated: October 2026

This Shipping Policy explains how AVONIRAV handles order processing, shipping charges, tracking, and delivery-related issues.

AVONIRAV is owned and operated by Xiamen Siwandehui Network Technology Co., Ltd.

1. Primary Shipping Market

AVONIRAV primarily serves customers in the:

United States

Delivery availability for a particular address will be confirmed during checkout.

2. Order Processing Time

Orders are generally processed within:

7 calendar days after payment confirmation.

Processing refers to the time required to verify, prepare, pack, and release an order for shipment.

Processing time is separate from transit time.

3. Estimated Delivery Time

After an order has been processed and dispatched, estimated standard delivery is generally:

4–7 business days.

Delivery estimates are not guarantees.

Actual transit time may be affected by:

  • Carrier networks
  • Delivery destination
  • Weather
  • Peak-season volume
  • Public holidays
  • Address issues
  • Customs procedures where applicable
  • Events outside reasonable control

4. Free Shipping

Free standard shipping is available on qualifying orders of $39 or more.

For orders below $39, any applicable shipping fee will be displayed during checkout before payment is submitted.

Promotional shipping terms displayed at checkout may apply where clearly stated.

5. Fulfillment Locations

Orders may be fulfilled through our own or partner facilities depending on:

  • Inventory availability
  • Product type
  • Destination
  • Fulfillment capacity

The shipping origin may therefore differ from our registered business address.

We do not represent an order as locally fulfilled unless that accurately describes the shipment.

6. Tracking

Where available, tracking information may be provided after shipment.

Please allow time for the carrier to register the first scan.

7. Correct Shipping Information

Customers should review the shipping information entered at checkout carefully.

If an address needs correction, contact:

service@avonirav.com

as soon as possible.

We will make reasonable efforts to help before dispatch but cannot guarantee address changes once fulfillment has progressed.

8. Delayed Shipments

If tracking has not updated for an extended period or delivery is significantly outside the estimated timeframe, please contact us with:

  • Order number
  • Tracking number where available
  • Brief description of the issue

We will review the available carrier information and assist with the next steps.

9. Lost Packages

If a shipment appears lost, we will review the available tracking information and applicable carrier records.

A customer request will not automatically be rejected merely because the tracking system displays a delivered status.

10. Damaged Packages

If the shipment arrives visibly damaged:

  • Keep the packaging where practical
  • Photograph the packaging
  • Photograph the affected product
  • Contact service@avonirav.com

We will review the issue and provide appropriate guidance.

11. Multiple Packages

In some cases, an order containing more than one product may arrive in separate packages.

Where applicable, more than one tracking number may be provided.

12. Customs and Duties

If duties, taxes, or customs charges apply to a shipment, responsibility will depend on the destination, checkout disclosures, and applicable requirements.

13. Contact Information

AVONIRAV is owned and operated by Xiamen Siwandehui Network Technology Co., Ltd.

Business Address:
Unit 37, Room 1101, No. 91 Xixishanwei Road, Software Park Phase III, Xiamen Torch High-Tech Industrial Development Zone, Xiamen, Fujian Province, China

Email:
service@avonirav.com

Phone:
+852 5700 1725